Important Information

Lanyon Partners Insurance Brokers Code of Practice

Lanyon Partners is a member of National Insurance Brokers Association of Australia (NIBA) and subscribes to the Insurance Brokers Code of Practice. The Code has been created by the National Insurance Brokers Association of Australia (NIBA) and is administered by the Australian Financial Complaints Authority (AFCA). To view or download a copy of the Code, please click here.


Client Complaint or Breach

In the event that you have a concern please contact your adviser, alternatively you can contact the complaints officer.
Email: insure@lanyonpartners.com.au
Telephone: (03) 9861 6100
Facsimile:  (03) 8678 3997
In writing to Lanyon Partners Complaints Officer, Level 3/ 3 Prospect Hill Road, Camberwell Victoria 3124

Australian Financial Complaints Authority
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA, of which both Lanyon Partners Private Wealth Pty Ltd and Lanyan Partners Insurance Brokers Pty Ltd are members. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001


Lanyon Partners Insurance Brokers Financial Services Guide

To view or download a copy of Lanyon Partners Insurance Brokers Compliance documentation please click on the relevant link below:


ABN & AFSL

  • Lanyon Partners Insurance Brokers Pty Ltd ABN 28 006 963 088 | AFSL No 240583
  • Lanyon Partners Insurance Brokers Melbourne ABN 57 033 640 795
  • Lanyon Partners Insurance Brokers Albury ABN 21 610 568 480
  • Lanyon Partners Private Wealth ABN 77 085 878 897 | AFSL 228914