Important Information

Lanyon Partners Insurance Brokers Code of Practice

Lanyon Partners is a member of National Insurance Brokers Association of Australia (NIBA) and subscribes to the Insurance Brokers Code of Practice. The Code has been created by the National Insurance Brokers Association of Australia (NIBA) and is administered by the Financial Ombudsman Service (FOS). To view or download a copy of the Code, please click here.

Client Complaint or Breach

In the event that you have a concern please contact your adviser, alternatively you can contact the complaints officer.  
Complaints Officer
Lanyon Partners Insurance Brokers, Level 3, 3 Prospect Hill Road CAMBERWELL Victoria 3124
  • Telephone: (03) 9861 6100
  • Facsimile:  (03) 8678 3997
  • Email: insure@lanyonpartners.com.au

Financial Ombudsman Service (FOS)

Lanyon Partners Private Wealth and Lanyon Partners Insurance Brokers are members of the Financial Ombudsman Service (FOS). If your complaint has not been resolved to your satisfaction after 20 business days, you have the right to refer the matter to FOS. Contact details for FOS are listed below: Financial Ombudsman Service (FOS) GPO Box 3, Melbourne 3001 Telephone: 1800 367 287 Facsimile: 03 9613 6399 Email: info@fos.org.au

LPIB FSG

To view or download a copy of our company’s Compliance documentation please click on the relevant link below:

ABN & AFSL

  • Lanyon Partners Insurance Brokers Pty Ltd ABN 28 006 963 088 | AFSL No 240583
  • Lanyon Partners Insurance Brokers Melbourne ABN 57 033 640 795
  • Lanyon Partners Insurance Brokers Albury ABN 21 610 568 480
  • Lanyon Partners Private Wealth ABN 77 085 878 897 | AFSL 228914